Contact SeniorClarity

Email us at mail@seniorclarity.com. We read every message.

Asking about a care home?

On a care home's profile, you can use “Ask a question” or “Request a tour” to send a message through SeniorClarity. If the care home has a verified manager, we try to email them your inquiry. For other listings, our team receives it and may forward it to the care home or reply to you. A request does not book a tour or confirm availability; you can also use the phone number or website on its listing to contact the care home directly.

Correcting a listing

Include the listing's web address, what is wrong, and, if you can, a link to an official or operator source that shows the correct information. Corrections are reviewed before they are published.

Your account and privacy

Write from the email address on your account. To protect you, we verify that a request comes from the account owner before changing or deleting anything. See the Privacy page for what we keep.

Care providers

To claim your care home's listing or add a new one, start from For providers. If you are already signed in, your requests and their status are in your provider dashboard. Email us if something there does not look right.